Effective Date: February 1, 2026
Business Name: Amarillo Family Eyecare
Website: www.amarillofamilyeyecare.com
Phone: (806) 322-3937
Address: 2921 I-40 Frontage Rd #300, Amarillo, TX 79109
1. Acceptance of Terms
By accessing our website, scheduling an appointment, or receiving services from Amarillo Family Eyecare (“we,” “our,” or “us”), you agree to these Terms & Conditions. If you do not agree, please discontinue use of our services and website.
2. Medical Services Disclaimer
Amarillo Family Eyecare provides optometric services including but not limited to eye exams, vision testing, contact lens fittings, and eyewear dispensing.
• Information on our website is for general informational purposes only.
• Website content does not constitute medical advice.
• A proper in-person examination is required for diagnosis and treatment.
• If you are experiencing a medical emergency, call 911 or seek immediate medical care.
3. Appointments & Cancellations
Scheduling
Appointments may be scheduled online, by phone, or in person.
Cancellation Policy
We kindly request at least 24 hours’ notice for appointment cancellations or rescheduling.
• Missed appointments or cancellations without sufficient notice may be subject to a cancellation fee.
• Repeated no-shows may require prepayment for future appointments.
4. Insurance & Payment
Insurance
We accept a variety of vision and medical insurance plans. However:
• Insurance coverage is a contract between you and your insurance provider.
• Patients are responsible for verifying their coverage and benefits.
• Any portion not covered by insurance is the patient’s responsibility.
Payment
Payment is due at the time of service unless prior arrangements have been made.
We accept:
• Cash
• Major credit/debit cards
• HSA/FSA cards
Unpaid balances may be subject to collection procedures.
5. Optical Purchases & Returns
Eyeglasses & Contact Lenses
All prescription eyewear and contact lens orders are custom medical devices.
• Orders cannot be canceled once submitted to the lab.
• Returns or exchanges may be subject to our optical policy.
• Non-prescription retail items may be eligible for return within [Insert Number] days with receipt.
Please ask our team for full details regarding our optical return and warranty policies.
6. Text Messaging & Communications
By providing your phone number, you consent to receive:
• Appointment reminders
• Order updates
• Practice notifications
• Occasional promotional messages (if opted in)
Message and data rates may apply.
You may opt out at any time by replying STOP to text messages or contacting our office directly.
For more information, please see our Privacy Policy.
7. Website Use
You agree not to:
• Use our website for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Copy or reproduce website content without permission
All website content, including logos, branding, and written material, is the property of Amarillo Family Eyecare and may not be used without written consent.
8. Limitation of Liability
Amarillo Family Eyecare is not liable for:
• Website interruptions or technical issues
• Errors or omissions in online content
• Outcomes resulting from failure to follow medical advice
To the fullest extent permitted by law, our liability is limited to the amount paid for services rendered.
9. Privacy
We are committed to protecting your personal and medical information in accordance with HIPAA and applicable privacy laws.
Please review our Privacy Policy for more information on how we collect, use, and safeguard your data.
10. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Updates will be posted on our website with a revised effective date.
Continued use of our services after changes constitutes acceptance of the updated terms.
11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact:
Amarillo Family Eyecare
www.amarillofamilyeyecare.com
Phone: (806) 322-3937
Address: 2921 I-40 Frontage Rd #300, Amarillo, TX 79109
